Tax – Shipping Policy
- We use a fast shipping service for all orders in the USA. The cost is 5.95 USD for any order. At the moment, we are unable to deliver to US military bases. We apologize in advance for any inconvenience this may cause.
- Tax Information: Taxes fee is 6% (Include shipping rates in the tax calculation)
- Order Processing: After your payment is authorized and verified, your order will go into the handling process and this process often takes 1 – 7 days depending on which product you purchase.
- Delivery Estimates: Once the processing process is complete, your product will be dispatched and will arrive at your location in 9 – 14 days (Monday through Friday).
- We want you to be entirely satisfied with your purchase, so we accept returns and exchanges. If you need to return or exchange an item, please follow the steps in our Return & Refund Policy. Please keep in mind that certain conditions apply, including the need to return the item within 15 days of purchase and provide evidence of purchase.
- Customer Support: If you have any concerns or require assistance with taxes, shipping, or other issues, our dedicated customer support team is here to assist you. You can reach us by email at support@comphobby.com.
- Legal Compliance: We are committed to adhering to all applicable rules and regulations, including consumer protection and data privacy legislation, at Gotodragon. When you shop with us, you can be confident that your rights and privacy will be respected.
- Changes and Updates: We have the right to change or amend our tax and shipping rules as needed. Any modifications will be properly notified on this page and will take effect on the specified date.
Please contact support@comphobby.com if you have any further questions or reservations about our taxes or shipping policies.
Thank you for deciding on Gotodragon! We value your patronage.